Did you know on average, businesses can expect to make $8.71 for every $1 they spend on sales CRM software? What makes CRM software development important? Studies show that 57% of businesses have enhanced revenue using CRM software. These software help businesses become more customer-centric, helping businesses stay ahead of the curve. We can say developing customer-centric experiences serves as a key differentiator for businesses.
CRM software keeps historical data in place, making it easy for businesses to maintain and manage customer relationships. These software programs manage your company’s interaction with current and potential customers to enhance relationships to expand your business.
CRM tools enhance collaboration and access customer data from numerous resources. These software help companies target various audiences and design smart automation based on an individual lead or customer’s activity and manage relationships effectively. Now, let us dig a little deeper into the steps involved in hiring CRM developers in the UAE.
Steps to Hire CRM Software Developers in UAE
Till now in this blog, we have discussed how well CRM software can help businesses maintain a great relationship with customers. Also, it leads us to a question: How do businesses develop custom CRM software that can help you fulfil our business need? Well, the solution is hiring CRM software developers in Dubai who align with your project needs and business goals. Now the next question is, how do businesses hire the best CRM software developers in the UAE? In this section, we will eliminate your doubts related to hiring CRM software developers in the UAE. Here are the steps involved in hiring the top CRM developers:
Business Unique Requirements: Every business is unique, and so are its demands. The first step always starts with understanding businesses’ requirements. Ensure you discuss your requirements with the higher management and consider all the needs of the business. Check all the features, functionalities, and CRM software types you need to achieve your goals. Having clarity of your needs can help you hire the best developers from CRM software development companies in Dubai.
Choose the Right Hiring Model: Choosing the right hiring model can help you build great CRM software for your business in the UAE. Businesses can choose a model based on the budget, timeline, and complexity of business requirements. According to Deloitte Global, 59% of companies outsource their CRM development to reduce costs. However, the hiring model includes:
• In-house hiring: A common practice for businesses of all sizes. In-house hiring lets businesses customize their hiring strategies to fit the specific needs and culture. This type of hiring offers full control over the recruitment process. However, using this model, companies can struggle to attract top talent due to limited resources and expertise in recruiting.
• External Recruitment Agencies: External recruitment agencies model offer expertise in sourcing, screening, and interviewing candidates. This type of model helps recruiters attract top talent by using their expertise. However, this model can be costly but eliminates the risk of misalignment regarding the company’s recruitment goals.
Research and Shortlist Candidates: Shortlist candidates who you think can help you achieve your business goals. This is one of the most important steps in hiring custom CRM developers in the UAE. Ensure that you have done your research work properly. To find the top CRM developers, businesses can take help from platforms such as Glassdoor, Clutch, and GoodFirms, among others. After shortlisting candidates, visit their websites, check their portfolios, and see if they have worked on the projects previously that are similar to their business. Ensure that you choose the developers whose work experience aligns with your business goals.
Evaluate Technical Expertise: This step involves testing the technical skills of the shortlisted candidates. Ensure to look for their proficiency in custom software development, implementation, and other CRM software services. Check the developer’s command on relevant programming languages such as Python, C++, Java, or .NET; API integration; and database management, including MySQL, PostgreSQL, or MongoDB.
Conduct Interviews and Tests: Conducting interviews is one of the most essential steps in hiring developers. It helps businesses check their communication skills, problem-solving ability, and their approach towards project management. Ensure you prepare a list of questions that you will ask the candidate. Also, you can modify the list of questions as per your hiring and business requirements.
Non-Disclosure Agreement: Protecting your idea must be your priority. Hence, after hiring a dedicated CRM developer, ensure to ask them to sign a Non-Disclosure Agreement (NDA). This helps businesses protect their idea and maintain transparency. In case they refuse to sign an NDA, ensure not to hire such a CRM software development company.
Hire Remote Developers: Now, it is time to hire CRM software developers and provide them access to important tools, resources, and project documentation. After onboarding, track their development process and ensure that every step aligns with your business requirements.
Cost to Hire CRM Software Developers in UAE
Now that we have discussed the steps involved in hiring top CRM software developers in the UAE, let us now dive deeper into the cost associated with hiring CRM software developers The cost to hire CRM software developers in Dubai is not easy to answer. The cost varies a lot based on various business requirements. In general, the cost to hire CRM software development in Dubai ranges from $10,000 to $150,000. However, there are various factors involved in deciding the cost of hiring CRM software developers. Here are the factors associated with cost:
Geographical Location: Geolocation impacts the cost of hiring CRM software developers. The cost of hiring Western European developers is more than those of hiring developers from regions such as Eastern Europe and Asia.
Experience Level: Experience plays another critical role in hiring CRM software developers. Developers with less experience cost less than those with higher experience. However, developers with higher experience will deliver better results and can tell you other possibilities about your project.
Project Complexity: CRM complexity impacts the overall cost of hiring CRM software developers in Dubai. The cost highly depends on the features and functionalities you want to add to your project. The features can be custom integrations, AI, data analytics, or more.
Also Read: How Much Does It Cost to Develop Custom CRM Software
Benefits of Hiring a CRM Software Development Company
While features may differ from business to business, here are a few benefits of CRM software for businesses.
Enhanced Productivity: CRM helps sales teams organize, gain insights, and close deals. This happens as CRM offers a centralized unit where customer details are stored and easily accessible. CRM gives sales teams an opportunity to understand customer needs and manage their data effectively.
Customer View: One of the benefits of CRM software is that it helps businesses collect and present data in an interesting way, helping businesses understand the view of each and every customer. Also, it helps organizations share customer views across various departments such as sales, marketing, IT, and customer service, among others.
Data Analytics: CRM allows businesses to analyze the business performance based on previous customer data, helping them make informed business decisions. CRM system analytics can tell you from where the lead has come, show the exact clicks in a marketing email, how often they contact their sales team, and more.
Customer-centric Automation: CRM systems enable businesses to capture data and insights about the audience, market, and industry. This helps businesses identify and contact people with similar behavior, eliminating the need for reaching out to people manually.
Simplified Collaboration: CRM helps businesses record conversations, interactions, and contact information and make it accessible to every team member. Furthermore, CRM used collaboration tools that allowed individuals to work together via shared records. Whenever a salesperson talks with a customer, they can add notes to their record. These records can be seen by the entire organization, making sure that the rest of the team works on the latest details given by the customers.
Hire the Best CRM Software Developers from ToXSL Technologies
Are you looking to hire the best CRM software developers in UAE? ToXSL Technologies is here to help. We are an award-winning CRM software services provider in Abu Dhabi, renowned for offering the most scalable and flexible CRM solution to clients worldwide. Our team of highly qualified CRM software developers ensures that they develop the CRM software that aligns with your business needs. So, what are you waiting for? Get in touch with us today and take your business to the next level.
